My investigation into Dynamics 365 is already exciting. This product has a sleek UI converging across all the MS Office products, closely resembling OneDrive and Office 365 -- no surprise there -- and newer versions of Office on the desktop. It looks a lot like LightSwitch too. At the moment, I'm absorbing training videos from … Continue reading 365 Investigation
Continuing from the previous post, looking at my past experience it would seem that FMPro would be an ideal fit to meet my needs for a single user CRM on the desktop. Overall, FileMaker is the best rapid application development tool I've used to date, and has always been a great developer experience. One bugbear: … Continue reading …and a new beginning
The time has finally come for me to admit it. I don't want to but it must be faced. My beautiful, homegrown CRM -- including Timesheets and Invoicing modules -- is no longer fit for purpose. There it is. The reasons behind this issue are many and varied. For dull but intricate reasons the backend … Continue reading a natural end…
Microsoft has evolved over the years, but it still has much to answer for: pop-up alerts to which you inadvertently respond whilst typing in another application, installing updates just when you really need to use your PC, and let us not forget Vista. Microsoft Office has been vastly improved in recent incarnations, not least its reviewing, … Continue reading Will you proof my document?
Have you ever wondered why many aspects of your desktop are not as configurable as one might expect...and do you remember Windows 3.1? Once upon a time, long ago, we were unofficial IT support for the accident-prone switchboard operator at a medical Royal College. One afternoon the luckless lady asked for help with her screen. … Continue reading Support in the dark
Pattern recognition algorithms are getting really good... one piece of [anecdotal] evidence for this is the increasing difficulty for humans to interpret captchas: one of our tech spies has reported that this was the basis for an entire conversation with other IT Pros having the same problem, but its not just us...Easy does it: more … Continue reading Captcha Gotcha
Whilst setting up a new laptop recently we were fortunate enough to play with Windows 8 and Office 2013, and an interesting game it was... In creating an operating system that caters for both tablets and laptops, Microsoft might be accused of creating a multi-layered platform with a bit of this & a bit of … Continue reading Windows 8: any good?
Well, it might seem to be cost effective, but before you commit to outsourcing IT support for third party software to a global consultancy, you may want to consider the real costs involved. Outsourcing: The Promise of Support In addition to the core requirements, your prospective global support consultancy offers the following services or features: … Continue reading Outsourcing: the Cost-Effective Support Model?
Too much research in several fields whilst working full-pelt on unrelated projects can result in duffle bag filing in your memory You don't have a chance to write anything up or put it into practice. All the stuff you've learned, no, semi-absorbed is interesting & exciting, but you don't have time to consolidate your new knowledge … Continue reading Duffle Bag Filing
No, really, how hard can it be to update a single web page? Recently we were tasked with updating a CMS website -- this legacy site has a fairly old WYSIWIG editing front-end -- no biggie you may think. The non-techie stakeholders could not understand the hold up, and frankly there shouldn't have been any … Continue reading How hard can it be?