Will you proof my document?

Microsoft has evolved over the years, but it still has much to answer for: pop-up alerts to which you inadvertently respond whilst typing in another application, installing updates just when you really need to use your PC, and let us not forget Vista. Microsoft Office has been vastly improved in recent incarnations, not least its reviewing, … Continue reading Will you proof my document?

Outsourcing: the Cost-Effective Support Model?

Well, it might seem to be cost effective, but before you commit to outsourcing IT support for third party software to a global consultancy, you may want to consider the real costs involved. Outsourcing: The Promise of Support In addition to the core requirements, your prospective global support consultancy offers the following services or features: … Continue reading Outsourcing: the Cost-Effective Support Model?