Course Results

My previous post Test Driving a New Course introduced Managing Customer Engagement with Microsoft Dynamics 365 from Microsoft Learning. Here I discuss my journey traversing the remainder of the course. Managing Customer Engagement focused on the capabilities of the Sales and Customer Service modules of Dynamics 365 and briefly discussed Field Service, particularly in the … Continue reading Course Results

…and a new beginning

Continuing from the previous post, looking at my past experience it would seem that FMPro would be an ideal fit to meet my needs for a single user CRM on the desktop. Overall, FileMaker is the best rapid application development tool I've used to date, and has always been a great developer experience. One bugbear: … Continue reading …and a new beginning