Well, it might seem to be cost effective, but before you commit to outsourcing IT support for third party software to a global consultancy, you may want to consider the real costs involved. Outsourcing: The Promise of Support In addition to the core requirements, your prospective global support consultancy offers the following services or features: … Continue reading Outsourcing: the Cost-Effective Support Model?
You have some shiny new software, whether off the shelf or bespoke, and you have invested a lot of time and money in your special system. Everyone is happy, productivity will improve and the software will pay for itself in no time. What can possibly go wrong? Beyond the inevitable teething problems, there will always be … Continue reading Support Models
This post has been archived, please visit the new page. Our breadth of experience enables EKlär Solutions to support many applications and systems. For example, although we work primarily within the .NET framework, we can 'reverse engineer' PHP and other languages. We no longer primarily develop in FMPro or MS Access, however we can support your … Continue reading Support