or: Decoding MS-Speak It seems that the fairly recent change in targeted audience for Dynamics 365 has prompted Microsoft to develop a free online course. Managing Customer Engagement with Microsoft Dynamics 365 from Microsoft Learning is weighted towards sales, which admittedly isn't really my bag, but the course content seems to be well thought out … Continue reading Test driving a new course
Author: BEK
Using my first Dynamics trial simply as an open-ended exercise in exploration, quite a few things are worth noting before getting into customising the solution to meet your needs. What you can see Playing with the dummy data and adding your own allows you to appreciate the work that has gone into the development of … Continue reading Getting Dynamic with Dynamics
Activating my 30-day trial was a reasonably stress-free experience, despite a brief connection glitch. There are a number of different paths over the interweb to reach the setup screen, but a quick search will find what you need. Dynamics is very sales-orientated so only this module is initially selected to activate, but selecting the complete … Continue reading 365 Go…
My investigation into Dynamics 365 is already exciting. This product has a sleek UI converging across all the MS Office products, closely resembling OneDrive and Office 365 -- no surprise there -- and newer versions of Office on the desktop. It looks a lot like LightSwitch too. At the moment, I'm absorbing training videos from … Continue reading 365 Investigation
Continuing from the previous post, looking at my past experience it would seem that FMPro would be an ideal fit to meet my needs for a single user CRM on the desktop. Overall, FileMaker is the best rapid application development tool I've used to date, and has always been a great developer experience. One bugbear: … Continue reading …and a new beginning
The time has finally come for me to admit it. I don't want to but it must be faced. My beautiful, homegrown CRM -- including Timesheets and Invoicing modules -- is no longer fit for purpose. There it is. The reasons behind this issue are many and varied. For dull but intricate reasons the backend … Continue reading a natural end…
One of the benefits of copy-editing technical and academic work is that one becomes -- albeit briefly -- a bit of an expert in a niche subject. Over the past couple of years I have read some interesting research on crime and criminology from an anthropological perspective, wider uses -- beyond bitcoin -- for block chain … Continue reading Learning on the job
Microsoft has evolved over the years, but it still has much to answer for: pop-up alerts to which you inadvertently respond whilst typing in another application, installing updates just when you really need to use your PC, and let us not forget Vista. Microsoft Office has been vastly improved in recent incarnations, not least its reviewing, … Continue reading Will you proof my document?
Have you ever wondered why many aspects of your desktop are not as configurable as one might expect...and do you remember Windows 3.1? Once upon a time, long ago, we were unofficial IT support for the accident-prone switchboard operator at a medical Royal College. One afternoon the luckless lady asked for help with her screen. … Continue reading Support in the dark
Pattern recognition algorithms are getting really good... one piece of [anecdotal] evidence for this is the increasing difficulty for humans to interpret captchas: one of our tech spies has reported that this was the basis for an entire conversation with other IT Pros having the same problem, but its not just us...Easy does it: more … Continue reading Captcha Gotcha